By registering with Zave and accessing Zave Services, you are representing the following:
If you allow anyone to use your account, including individuals under 18 years of age, you will still be responsible for ensuring that such individuals comply with these Terms of Use. You will be responsible for all actions these individuals take in and/or through your account. You also acknowledge that Zave does not have the responsibility of ensuring that You meet the aforesaid eligibility requirements.
âZaveâ, âZave Orbit Pvt Ltdâ âWeâ, âUsâ, and âOurâ mean Zave.
âYouâ, âYoursâ, âYourselfâ, and âUserâ means any prospective user, or registered user of Zave, including but not limited to customers and Commercial Partners.
âCommercial Partnerâ means any individual or entity with whom Zave have a contractual relationship and includes but is not limited to entities offering rewards on Zave App, Sellers, Lenders, Brands, Merchants etc.
âTerms of useâ / âTerms and Conditionsâ are interchangeably used and mean these Terms of Service including the Supplemental Terms.
You agree that:
If We believe that you have violated any of the conditions as mentioned under these Terms of Use, our Privacy Policy, Supplemental Terms applicable to certain services or any agreements consented to via the Zave App, we reserve the right to suspend your access to the Zave App and/or delete your account without prior notice to You. If We have reason to believe that there is suspicious or unusual activity being carried out through your account, we may temporarily or permanently suspend your access to Zave Services. If we suspect that any feature, offer or reward promotion is being availed by You in a manner (i) that is disingenuous (for example: placing orders without intending to take delivery or intending to subsequently cancel all or substantially all of them); (ii) that it is not intended to be availed; (iii) that purports to artificially increase (or decrease) your transaction volume or usage of the App; (iv) that is designed to deliberately side step fair use restrictions; (v) that may result in you gaining an undue, unfair or unethical advantage over other Users or Commercial Partners; (vi) that is intended to cause losses or other harm to Commercial Partners, Zave reserves the right to reverse the relevant transaction, suspend the account or restrict you from using the App in its entirety or any specific feature(s) thereof. You may reach out to the Zave support team to assist you with any query or question arising as a result of the aforementioned suspension/ deletion.
You may end your legal agreement with Zave at any time by deactivating your account and discontinuing the use of Zave Services.
Following a request for deletion, or termination of account by Zave, We consider the agreement to be terminated and take appropriate steps. Provided, however, Zave may continue to maintain transaction records for record-keeping purposes and/or regulatory reasons. Zave may continue to retain a record of your transactions made on the Zave App for regulatory and archival purposes.
Zave reserves the right, at its sole discretion, to change the mode of the accrual of one or any of these types of loyalty points, including the number of such loyalty points received in proportion to the User's activities. Further, Zave reserves the right to disqualify any User, who does not meet the offer requirements or for any other reason including but not limited to any misuse of the offer or fraud or suspicious transaction/activity or under any legal requirement or applicable rules and regulations, from receiving any loyalty points. Zave also reserves the right to discontinue or change or issue any new form of rewards offered at any time, at its sole discretion.
We collect, hold, use and transfer your personal data in accordance with our Privacy Policy. By agreeing to the Terms of Use, you also hereby agree to our Privacy Policy, which may be updated and/or modified by us from time to time. You understand and agree that, to the extent permitted by applicable law, any data provided by you in connection with the Zave Services may be shared with our subsidiaries, afďŹliates or partners, and/ or used by us for enhancing the Zave Services, including but not limited to creating new products. Please refer to the Privacy Policy for further clarity on the subject.
The Zave Services, including all content, software, functions, material, and information made available or accessible through the Zave Platform are provided âas isâ. Zave and their respective agents, co-branders or partners, make no representation and warranty of any kind for the content, software, functions, material, and information available/accessible through the Services.
Zave does not warrant that the functions contained in the content, information and materials on the Zave App, including, without limitation any third-party sites or services linked to the Zave App or any Zave Platform will be uninterrupted, timely or error-free, that the defects will be rectified, or that the Zave App or the servers that make such content, information, and materials available are free of viruses or other harmful components.
In no event shall Zave, their officers, shareholders, subsidiaries, associate companies, directors, employees and agents, partners, co-branders, licensors, licensees, consultants, or contractors be liable to you or any third party for any special, incidental, indirect, consequential or punitive damages or losses whatsoever, or damages for loss of data or profits, goodwill, and/ or other intangible loss, whether or not foreseeable and regardless of whether Zave has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of, or access to, the Zave Platforms, Zave App or Zave Services.
You agree to defend, indemnify and hold harmless Zave, its officers, owners, directors, employees and agents, partners, co-branders, licensors, licensees, consultants, contractors and other applicable third parties (collectively 'Indemnified Parties') from and against any and all claims, demands, damages, obligations, losses, liabilities, causes of action, costs or debt, and expenses (including any legal fees) arising from:
In consideration for Zave granting you access to and use of the Zave App, Zave Platforms and Zave Services, you agree that in case of any dispute between You and any Commercial Partner or other User or recipient of the funds transferred by You, Zave shall not be a party to the same. While Zave is not obligated to mediate or resolve disputes, Zave will assist Users in communicating with each other regarding a dispute. Zave may at its own discretion, however, without having any obligation to do so, assist in resolving the disputes between the Users and the Commercial Partners.
Except as otherwise set forth in these Terms of Use, these Terms of Use shall be exclusively governed by and construed in accordance with the laws of India. Any dispute, conflict, claim or controversy arising out of or broadly in connection with or relating to the Zave Services or these Terms, including those relating to its validity, its construction or its enforceability, but excluding those provisions where it has been specified that Zave's decision shall be final, (any âDisputeâ) shall be, if initiated by the User, first raised by the user to mail@zave.app. If such Dispute has not been settled within sixty (90) days after the User reaches out to the aforementioned email IDs, such Dispute can be referred to and shall be exclusively and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 (âActâ). Provided however when Zave raises any dispute, Zave may directly initiate arbitration in accordance with this clause. The Dispute shall be resolved by one (1) arbitrator to be appointed by Zave. The place of the arbitration shall be Bangalore, India. The language of the arbitration shall be English. The existence and content of the arbitration proceedings, including documents and briefs submitted by the parties, and correspondence, orders and awards issued by the sole arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent from the other party unless: (i) the disclosure to the third party is reasonably required in the context of conducting arbitration proceedings; and (ii) the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein.
Zave App, Zave Website, Zave logos and Zave Services are protected by copyright, trademarks, patents, trade secret and/or other intellectual property laws. No information, content or material from the Zave App including, without limitation, all of the page headers, images, illustrations, graphics, audio clips, video clips or text, reports generated, trademarks, tradenames may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without Our express written permission. You are hereby given a limited licence to use the Zave App and the Zave Platforms, subject to your agreement to these Terms of Use.
You hereby agree to comply with any and all applicable tax laws in connection with your use of the Zave Services, including without limitation, the reporting and payment of any taxes arising in connection with payments made through the Zave App, or funds/income received through the Zave Services. You hereby agree and acknowledge that if and when required by applicable law, Zave, may deduct tax deducted at source from your winnings/ cashback and/or may require You to submit PAN details before providing you cashback or other winnings.
The Zave App, the Zave Services, all your transactions with the Zave App, and our relationship shall be governed by the laws of India, without regard to conflict of law principles. You agree that subject to the Disputes & Arbitration Clause above, all claims, differences and disputes which we may have shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.
You shall not transfer or assign any of Your rights and obligations arising from these Terms of Use.
No joint venture, partnership, employment or agency relationship exists between you, Zave or any Third Party as a result of the contract contained in these Terms of Use. If any provision of these Terms of Use is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms of Use but the legality, validity and enforceability of the other provisions in these Terms of Use shall not be affected. In that event, Zave shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms of Use. These Terms of Use (together with any additional terms displayed in specific sections of the Zave App or Zave Website) constitute the entire agreement and understanding of the parties with respect to its subject matter and replace and supersede all prior or contemporaneous agreements or undertakings regarding the such subject matter.
We may amend these Terms of Use at any time by posting an updated version on the Zave Website. The updated version of these Terms of Use shall supersede the previous version of the Terms of Use and take effect immediately upon posting. You have the right to opt-out of agreeing to these Terms of Use or any future updated version of the Terms of Use, by ceasing to use the Zave App. However, please be aware that your continued use of the Zave Services from the launch of any updated Terms of Use would mean deemed acceptance of such updated Terms of Use including any modification thereof. We recommend you keep checking the Terms of Use often to be familiar with any updates and changes.
If you have any concerns, complaints or grievances about the terms or other users or their manner of use of the application infringe or violate your rights or any complaints about how we handle your personal information, please feel free to contact customer support within the Zave App, on Zave's official social media channels, or write to us at mail@zave.app
